Shipping & Returns
Each piece is made in very small quantities, in natural fabrics, and shipped with care from Montreal, Canada.
Last updated, January 2026
Small quantities
Each piece is made in very small quantities, in natural fabrics. Once your order is placed, we prepare and ship your piece with care from Montreal.
Shipping
We ship from Montreal, Canada, worldwide, insured and signed-for. Costs are confirmed at checkout according to destination.
- Canada, around 7 days
- Europe, around 10 to 14 days
- Rest of the world, 14 days and more
Any import duties and taxes are the responsibility of the recipient outside Canada.
Returns & exchanges
We accept exchanges within 14 days of delivery, on unworn, unwashed items in their original condition. Write to us first at info@maisonjoakim.com and we will guide you.
Length adjustments made at your request, as well as bespoke pieces, are not exchangeable.
A question?
info@maisonjoakim.com, we reply in person, in French or English.